Massive internet outage — things are back to normal (2024)

At around 2:15 p.m. ET, we heard rumblings of several popular websites having issues. Down Detector reports started coming in on sites like Reddit and Pinterest, and some of our editors were even having problems getting Tomsguide.com to load. Shortly after, we found that NYT was having slowdowns and issues.

It seems to be a fairly widespread issue hitting several popular websites and services, though no cause has been revealed yet.

At around 4:10 p.m ET, we saw most websites and services return to normal, with user reports reaching their baseline. We haven't heard what caused the sporadic outages, but we'll continue to investigate.

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Massive internet outage — things are back to normal (1)

After the initial burst of reports, we found issues with sites like Etsy, Spotify, Twitch and more had a spike in outage reports. From there, we saw reports pouring in for CNN, Fandom, Target, and Github.

It's unclear at this point what is happening with these popular websites and services, but we will continue to monitor the situation (while our own website is actually working, at least).

In my testing, I haven't had any problems accessing Reddit or any other listed sites (Tom's Guide included), but something is happening based on the number of outage reports.

Massive internet outage — things are back to normal (2)

As the outage goes on, it's becoming more apparent that this is an intermittent issue that doesn't always impact all users. I still have no problems accessing Reddit and NYT, while some colleagues can't access many major websites.

Since the issues started, we've seen the first notable downturn in the amount of Reddit outage reports. What started with the graph spiking heavily in an upward trend has slowly begun to decrease, which could mean whatever issue was taking over the internet is slowing down.

Massive internet outage — things are back to normal (3)

Reports of outages at Pinterest have dropped to almost zero in the last few minutes, indicating that things have stabilized there. According to the company's status page, everything is up and running as usual. In fact, July 8 shows "No incidents reported today," so it appears that whatever was happening was short-lived, at least for Pinterest.

For the other sites like Spotify, Reddit and NYT, reports are still coming in, though they've slowed down substantially.

Massive internet outage — things are back to normal (4)

Interestingly, some members of the Tom's Guide team are reporting that they can't load some of the affected websites from their computer on their home network but they're working fine from their phone when connected to cellular.

There doesn't appear to be much logic behind the outages. For some (like me) everything works perfectly fine. For others, it works from one type of connection and not another.

Massive internet outage — things are back to normal (5)

We started to see a noticeable downturn in the number of reports on some websites, but that seems to have shifted, with The New York Times seeing a sharp increase in down reports again.

Clearly, this is an inconsistent issue spreading around the internet. At the same time As NYT is seeing an increase, Reddit's reports are continuing to go down and Twitch's user issues remain steady. For its part, Reddit's status page says its "experiencing an elevated level of API errors and are currently looking into the issue." What's more interesting is that only the desktop web version of Reddit showing issues on the company's website.

Lord the internet down.July 8, 2024

Users are starting to take to social media to complain about a general internet outage, with some even saying the whole internet is down for them.

Is the internet down for some peopleJuly 8, 2024

Some users are reaching out to see if others are suffering from the same problems, and based on the reports, we're seeing a drop in some and a rise in others. For example, now Call of Duty and Ticketmaster are seeing huge increases in outage reports, while Reddit and The New York Times are decreasing.

We've seen some X posts speculating that the weather situation in Texas could be somehow related to the intermittent outages, but we haven't received official confirmation from any affected companies.

🚨🇺🇸HURRICANE BERYL DISRUPTS INTERNET AND CELL SERVICE IN HOUSTONMany Houston residents are struggling with internet and cell signal issues due to Hurricane Beryl.NetBlocks reports connectivity is down to 30% in Houston, leaving over 2 million without power.AT&T and Xfinity… pic.twitter.com/LJOTon6E3AJuly 8, 2024

Massive internet outage — things are back to normal (6)

Reddit updated its status page with a note changing to status to "Monitoring." The company says, "A fix has been implemented and we are monitoring the results."

With user reports for Reddit going down to almost zero, it appears the fix is working as intended. The same holds true for Spotify, NYTimes, Twitch, CNN, Target, and several other websites that were having problems.

Call of Duty and Ticketmaster problems are still on the rise, though. Call of Duty's baseline number of reports is 13 and it's currently at 542, which is a sizable increase. However, Activision's status page shows "Call of Duty: Modern Warfare III" and "Call of Duty: Warzone" as online on all platforms, so the issue has aparently not its made way to company yet.

It looks like the weird internet outage might be coming to a close, as reports on Reddit, Twitch, NYTimes, and other have reached their baseline. The later outages with Call of Duty and Ticketmaster are also nearing their baseline report levels, indicating that the hiccup could be over.

For Call of Duty, the baseline is 13 and the current reports are sitting at around 70. For Ticketmaster, the baseline is two and it's hanging steady at 34. We expect both services to be at their baseline soon. As always, we will continue to monitor the situation and investigate to discover what caused the outages.

1 CommentComment from the forums

  • JamesBryant1

    The source of the problem: https://www.fastlystatus.com/incident/376675

    Reply

Massive internet outage — things are back to normal (2024)

FAQs

How to get internet back after power outage? ›

The solution is simple: Restart your equipment by unplugging it, waiting 30 seconds or so, plugging it back in and allowing it to reboot. More often than not, this will resolve your Wi-Fi outage.

What would happen if the internet went out? ›

The modern power grid relies on the internet to coordinate power plants and electricity substations. Without it, each country's national grid has become unbalanced, and local outages escalate into a blackout for most of the world. Gas pipelines have shut down since they rely on power and the internet.

Why are Internet outages so common? ›

Congestion: Overloading of the internet network, caused by a surge in traffic, can cause congestion that results in slowdowns or outages. Software glitches: Software bugs and glitches can cause internet outages if they cause systems to crash or malfunction.

Why has my internet gone down? ›

If your broadband has stopped working, it may only be your property that's affected or it could be a wider internet issue in the area. If it's just your own internet that's down, this may be due to a fault with a cable or something else at your property.

Do I need to reset my modem after an outage? ›

You can reboot manually, and many customers can also do it through our app or on the My CenturyLink website. Important: Always reboot your modem after an outage.

How can I restore my internet? ›

Top 5 quick fixes for internet issues
  1. Restart your modem and router or internet gateway (modem/router combo) An equipment restart is the golden rule of internet troubleshooting. ...
  2. Check your wires and cables. ...
  3. Move your router to a better spot. ...
  4. Test a different website or online activity. ...
  5. Check for an outage.
Jan 4, 2024

What would life be like without internet? ›

In life-without-internet-land, you'd be back to a standard check book and calling your bank to find out your balance. It also means paying bills would take much longer, as banks would also be less connected. Social life: Hanging out with friends would go back to the methods of yesteryear.

Can the internet go down worldwide? ›

Solar storms

Solar superstorms could cause large-scale global months-long Internet outages. Researchers have described potential mitigation measures and exceptions – such as user-powered mesh networks, related peer-to-peer applications and new protocols – and the robustness of the current Internet infrastructure.

Will we run out of internet? ›

While the backbone of the Internet can weather this, smaller companies and local ISPs need to plan for ever-increasing demand. The world is unlikely to "run out" of Internet capacity, but we need to help prevent local congestion.

Why is the internet so terrible lately? ›

It could be an outdated router. Maybe you have a less-than-ideal router location. You could potentially solve slow speeds with an easy fix, like upgrading to a mesh network (which also has to be set up in the right spot) or simply restarting your modem and router.

What is a global outage? ›

Global outages are significant disruptions in internet services that happen on a large scale. These outages aren't just in one place; they can affect many countries and continents at the same time. Imagine the internet as a vast network connecting different parts of the world.

Why is the internet so unstable? ›

Beyond weather or human-error events, your service may drop if the network is congested. Internet providers have varying degrees of reliability. If connectivity is a recurring issue for you and seems to be linked to your ISP, it may be worthwhile to upgrade your plan or switch to another provider.

Why do I have Wi-Fi but no internet? ›

This issue typically indicates that your device can connect to your local network (via Wi-Fi or Ethernet) but cannot reach the internet. Common causes of no internet connection include problems with the router or modem, incorrect DNS settings, IP address conflicts, or issues with your internet provider.

What to do when internet drops out? ›

  1. Restart Your Modem/Router. ...
  2. Move the Router to a Different Location. ...
  3. Reset the Router/Modem to Factory Settings. ...
  4. Check for Internet Outages. ...
  5. Make Sure You're Not Experiencing ISP Throttling. ...
  6. Update Your Internet Plan to Fiber. ...
  7. Change Your ISP. ...
  8. Disable Multiple Network Connections.

What happens if internet goes down? ›

A large part of our lives relies on having internet connection. A global internet shutdown would impact more than just your apps. It would disrupt banking, hospital, and school functions. In some areas, people may not be able to make phone calls or send text messages.

Why is internet not working after power cut? ›

No internet after a power cut? When the power is restored following a power outage you may find it appears that you have no internet connection or experience unusual issues on your internal network. This is a common occurrence if you use some form of Wi-Fi extender/booster/mesh to extend your Wi-Fi through the house.

How do I reconnect my home internet? ›

How to fix internet & network issues
  1. Unplug the router and modem's power cords from the power outlet for 15 seconds.
  2. Plug the power cords back in.
  3. Check that all cords and cables are secure at both ends.
  4. Wait a few minutes, until the lights on the modem and router are working right.

How do I get my internet connection back on Wi-Fi? ›

Troubleshooting internet issues with your Wi-Fi
  1. Test your internet using a different device. ...
  2. Move closer to the wireless router. ...
  3. Run a troubleshooter tool. ...
  4. Reset your network settings. ...
  5. Perform a virus scan. ...
  6. Disconnect your devices from your Wi-Fi. ...
  7. Pause your antivirus software.
Feb 28, 2024

Do you lose internet with power outage? ›

Internet services are often still functional during a power outage, provided you have an alternative power source for your internet equipment. Internet service providers (ISPs) use backup power generators and batteries to keep internet infrastructure running during a power outage.

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